Privacy Policy

Privacy Policy for The Goat Arena

Effective Date: 19th Jan 2025

Welcome to The Goat Arena! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our facility or interact with our website https://thegoatarena.com/ and other digital platforms.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

Name, email address, phone number, and address when you register or book our facilities.
Payment details when you make a booking or purchase.

b. Non-Personal Information:

Device information, browser type, and operating system when you visit our website.
Cookies and usage data to improve user experience.

c. Facility Usage Data:

Details about your activity at The Goat Arena, including court bookings, swimming schedules, and participation in events or tournaments.

2. How We Use Your Information

We use the information collected for the following purposes:

To manage bookings and provide access to our facilities.
To process payments and send transaction confirmations.
To send updates about offers, events, or changes to our services.
To improve our website, services, and user experience.
To comply with legal obligations and resolve disputes.

3. Sharing Your Information

We may share your information with:

Service Providers: Payment processors, booking platforms, and email service providers to facilitate services.
Legal Authorities: If required by law or to protect our rights and the safety of others.
Marketing Partners: For promotional campaigns, only with your explicit consent.

We do not sell or rent your personal information to third parties.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

5. Cookies and Tracking

Our website uses cookies to enhance your experience. You can modify your browser settings to decline cookies; however, this may limit some functionalities of our website.

6. Security of Your Information

We implement robust security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under applicable laws, you have the right to:

Access, correct, or delete your personal information.
Withdraw consent for marketing communications.
Lodge a complaint with a data protection authority if you feel your rights are violated.

To exercise these rights, contact us at info.thegoatarena@gmail.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.

9. Updates to This Policy

We may update this policy periodically. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

The Goat Arena
No.26, Madhuranagara 3rd stage, Varthur, Bangalore-560087
Email: info.thegoatarena@gmail.com
Phone: +91 8792234445